Text Messaging Terms

WhyFire, LLC operates this text-messaging program and sends text messages to customers who have opted in through WhyFire’s hosted estimate, quote, appointment, and design forms or the WhyFire fireplace-finder chat. By opting in, you agree to receive recurring automated text messages from WhyFire, LLC about your fireplace project, such as estimate confirmations, appointment reminders, and follow-ups, and, if you agreed to them, occasional promotional offers on fireplaces and hearth products. Messages begin “WhyFire | ” followed by the name of the retailer you contacted, so you know which project they relate to. Consent is given to WhyFire, LLC only, is not collected for any other company, and is not a condition of purchase.

Message frequency varies: up to 4 messages about each project request, plus up to 4 promotional messages per month. Message and data rates may apply.

To stop receiving messages, reply STOP at any time. You will receive one final confirmation message. To resubscribe, reply START. For help, reply HELP or contact us.

Carriers are not liable for delayed or undelivered messages. Supported carriers include all major US carriers.

See our Privacy Policy for how we handle your information.